Clinic Policies

Payment

Acupuncture Treatments are $40.  At your first appointment, you will be charged an additional $20 New Patient Fee.  Full payment is due at each treatment.  Cash, checks, HSA, FSA, and all major credit cards are accepted.

Cancellations & Missed Appointments

When you schedule an appointment, you’re making a commitment to show up!  If you need to cancel or reschedule your appointment, please do so before your scheduled appointment time by emailing spokanecommunityacu@gmail.com or by texting or calling and leaving a message at 509-808-0159.  All appointments missed without prior notice will be charged a $20 fee.

Clinic Etiquette

At Spokane Community Acupuncture, we strive to keep the clinic atmosphere peaceful and scent-free.  Please talk quietly (“library voices”) when in the clinic (including the waiting room!), and silence your cell phones (including vibration).  Please also refrain from using heavily scented products (such as cologne, perfume, heavily scented lotions, etc) before coming to your appointment, and please do not smoke cigarettes before your appointment.  You are welcome to bring headphones to listen to music, but please keep the volume to a level that cannot be heard by the person resting next to you.

Non-Discrimination

We at Spokane Community Acupuncture strive to create a safe and comfortable space for everyone in our community.  We welcome people of all genders, sexes, races, colors, incomes, national origins, ages, abilities or disabilities, marital statuses (legal or otherwise), familial situations, religions, sizes and shapes, sexual orientations, and political beliefs. Your level of care will never be based on any of these factors.

Insurance

We do not accept insurance.  This is one of the ways we are able to keep our costs low.  Even if your medical benefits “cover acupuncture,” the diagnoses they’ll cover are often very limited, and they typically don’t cover very many treatments.  When we remove the insurance factor, the control is placed back in the hands the practitioner to decide what is the best course of treatment for your ailment.

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